FAQs

  1. Will I be uncomfortable?

    Hopefully not! If you need anything at all to feel more comfortable, please always let the therapist know. Cold? Let’s get you a blanket. Can’t stay in the same position for long? That’s okay! Just let us know! As far ass massage techniques go, effective therapy can include SOME discomfort. Breathing through a 6-7 on intensity scale is the key If it’s more difficult than that, please let them know to back off.

  2. If it doesn’t hurt, it’s not doing anything, right?

    WRONG. Pain is a funny thing (not actually funny). A lot of times our bodies are desensitized to dysfunction. You might not feel a thing where it may need the most attention and you also might feel everything. Just understand that “no pain, no gain” does not apply to massage. So if something is too much, let your therapist know. If something is too light, let them know too, but understand that “more” doesn’t equate to better work or success.

  3. All of my aches and pains will be resolved in one session, right?

    Nope, but hopefully you’ll feel a heck of a lot better! Usually with aches and pains, they are well earned over years of walking a little uneavenly or lifting a toddler for years. So just like it took time to get here, it will take time to get away from here. It WILL get better though. There are a lot of layers to warm up in the body and frankly, industry standard of massage does not allow the proper time. So it is recommended to get treated repeatedly to g your body’s baseline.

  4. Should I tip?

    Not at Seeker and Sage Collective. It’s our model to ensure the price you see is the price you pay. But out in the “real world”….yes. Though we are biased.

  5. Is it okay to ask for more or less pressure?

    Of course! It’s your massage and there is flexibility with the therapist’s pressure. However, we are not machines and each therapist is different for how much or how little they offer. You can always ask before you book to get a better understanding of what type massage style your therapist offers.

  6. When shouldn’t I get a massage?

    When you’re sick. Not only is it putting your therapist in an undesirable position, it’s not good for your body to receive a massage while it’s so busy fighting the good fight. Also, if you have a contagious skin anything is a good time to stay home.

  7. How can I prepare for my massage?

    Lot’s of water is a good start. Tissues are more pliable when it’s hydrated. We recommend taking a least a few breathes on your own before you walk in the space so you can ease some tension that may have built up earlier in the day.

  8. I’m self conscious about _____. What should I do?

    Talk to your massage therapist or esthetician. We are here to help! Putting you at ease is a part of that. Self conscious about your feet? That’s okay. We won’t touch them if it’s not comfortable for you. No judgement here!

  9. Do I HAVE to take my clothes off?

    Absolutely not! Leave on whatever clothing items are comfortable and feel safe for you. Just know that garments of clothing left on are a massage boundary and the therapist will only be able to work with a sheet on top and will not be moving the garment for you. So if the area needs more attention, consider the therapist’s ability to access. As a reminder this is strictly for professional purposes and we take our licensing very seriously.

    For energy work and groundwork you MUST wear clothing

Policies

  1. Appointment and Scheduling

  • All sessions are by appointment only

  • We sometimes have the ability to accommodate walk-ins and appointments made over the phone or email. Majority of appointments are made online and in advance.

  • Please come a few minutes early to your session. Late arrivals will result in a shortened session so we can honor the practitioner’s and the next guest’s time.

  • New clients will receive an intake form upon booking. This must be completed prior to your first visit.

  • To reserve your appointment, the appointment must be paid in full.

    2. Cancellation & Refund Policy

  • We require at least 24 hours’ notice to cancel or reschedule appointment.

  • Cancellations made within 24 hours or missed appointments will be non-refundable.

  • Payments are made at the time of booking. If you cancel prior to 24 hours, your payment will be refunded. Please call, text, or email Seeker & Sage Collective to ensure your refund will be received.

  • We deeply value your time - and ours - and appreciate your understanding as we hold space for everyone with care

    3. No- Gratuity Policy

  • Seeker & Sage Collective is a no-gratuity business

  • The rate you see is the rate you pay - no tipping asked nor expected of you.

  • Our pricing is transparent and honors both our guests and providers for a seamless experience.

  • IF you REALLY want to tip your provider, GO FOR IT.

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