Before your visit
FAQs & policies.
A little clarity before you arrive. Explore common questions about comfort, treatment, and our policies.
How do I choose my massage length?
30- and 60-minute sessions are suggested for focus areas or routine therapeutic management for regular clients, such as chronic shoulder pain or upper-body-only work. 90- and 120-minute sessions are excellent for full-body attention and a deeper sense of relief. A treatment plan, regular massage, and at-home care are recommended for lasting impact.
What happens at my first massage appointment?
Your practitioner will greet you in the hallway and take you into the treatment room to review your intake form. Together, you will discuss what you want from today’s session and in the longer term, what works for you, and what does not. Your practitioner will explain the plan before getting started.
How can you adjust my comfort and pressure?
Your comfort is essential. We can adjust the table heat, add layers for warmth, change the music, talk, or be silent. Pressure ranges from light to firm, and most sessions include a range. Let us know if something does not feel right; we are happy to use more or less pressure. We can help match you with a therapist for firmer pressure, specific depth, stretches, or spa-style pampering.
What should I expect from energy work?
You will receive an intake form before your session to help the provider set up the most comfortable and safe setting for you. Your energy session appointment begins with a conversation about what brought you in and what you are hoping to experience for today's session. During the session you will remain clothed and comfortably positioned while the practitioner works with gentle touch or with hands held just above the body. There can be singing bowls, essential oils, and more weaved into the session. Some people experience a deep sense of relaxation, warmth, tingling, or an emotional release. Everyone's experience is different.
What should I expect from my first esthetics appointment?
Your first esthetic appointment is a chance to slow down, get acquainted, and find solutions for your skin care goals. You will be sent an intake form to complete before your appointment. Your esthetician will begin with a brief consultation to learn about your skin, your current routine, and what you would like to achieve for today's treatment and for the longer term. From there, our esthetician will walk you through what to expect before getting started and will happily make any adjustments along the way. We recommend avoiding any chemical exfoliants and peels 3 - 7 days before waxing and facials. Let your provider know what products you have used and when.
Where can I park?
Parking is free and to the right of the building. There is an ADA-friendly parking spot in front of the building.
What if I am unsure what to book or cannot find a time?
The quickest way to reach us is by texting or calling 360-844-9019. Same-day appointments can only be made by contacting us directly. We love helping you find the best provider and treatments for your needs. Our online booking system also has a waitlist: click “Join the Waitlist” for a day and time that works for you. We will be notified immediately and reach out when something becomes available.
Will I be uncomfortable?
Your comfort matters throughout the session. Ask for a blanket, a different position, or a pressure adjustment at any time. Some techniques can feel intense, but massage should stay within a range that feels manageable to you.
If it doesn’t hurt, it’s not doing anything, right?
No. Effective massage does not have to hurt. Bodies respond differently, and more pressure does not automatically mean better work. Tell your practitioner when you would like more or less pressure.
All of my aches and pains will be resolved in one session, right?
One session may help you feel better, but long-standing discomfort can take time. Your practitioner can listen to what you are experiencing and discuss a realistic approach without promising a specific result.
Should I tip?
No. Seeker & Sage Collective is a no-gratuity business. The published rate is the rate you pay, with no tip asked or expected.
Is it okay to ask for more or less pressure?
Absolutely. It is your massage, and you can ask for a pressure change at any point. Each practitioner has an individual style and range, so you are also welcome to ask about fit before booking.
When shouldn’t I get a massage?
Please stay home when you are sick or have a contagious skin condition. If you are unsure whether massage is appropriate for a health concern, check with your healthcare professional and contact the collective before booking.
How can I prepare for my massage?
Arrive a few minutes early, hydrate as you normally would, and share any comfort needs or areas you would like addressed. A warm shower beforehand is optional if it helps you settle in.
I’m self conscious about _____. What should I do?
Tell your massage therapist or esthetician what would help you feel at ease. An area can be skipped, and your preferences can be discussed before or during the session without judgment.
Do I HAVE to take my clothes off?
No. Keep on whatever clothing feels comfortable and safe. Your practitioner will work within those boundaries and can explain what is possible. Clothing is required for energy work and groundwork sessions.
Clear expectations, thoughtful care
Our policies.
Appointments & scheduling
- All sessions are by appointment only. We occasionally have availability for same-day appointments; please call or text to book.
- Please arrive a few minutes early. Arriving late may result in a shortened session to honor your practitioner and the next guest.
- New clients receive an intake form upon booking. Complete it before your first visit.
- Online reservations must be paid in full at the time of booking.
- We accept appointments by phone and text.
Cancellations & refunds
We ask for at least 24 hours’ notice to cancel or reschedule. Missed appointments will be charged and prepayments are non-refundable.
Payment or a card on file is collected at booking. If you cancel or reschedule with at least 24 hours’ notice, you may receive full credit or your transaction may be refunded. Please call or text Seeker & Sage Collective to receive a refund.
We deeply value your time, and ours, and appreciate your understanding as we hold space for everyone with care.
No gratuity
The rate you see is the rate you pay. No tipping is asked or expected. Transparent pricing honors both guests and providers. If you really want to tip your provider, the policy allows voluntary tipping.
For a real appointment, these policies apply on the existing booking site. This preview collects no payments or intake information.